INTRODUCTION

Locks Luxury welcomes you to one of Pakistan’s trusted online destinations for premium hair care. These Terms and Conditions (“Terms”) apply to the use of this website, including any of its related services, subsidiaries, and affiliated platforms that reference these Terms.

By accessing and using our website, you acknowledge that you have read, understood, and accepted these Terms. If you do not agree, please discontinue use of the site immediately.

Locks Luxury reserves the right to update, modify, or remove any part of these Terms without prior notice. Changes will become effective once published on the website. We encourage you to review these Terms regularly. Your continued use of the website will be considered as acceptance of any updates.


USE OF THE WEBSITE

By using this website, you confirm that you are at least 18 years old, or accessing it under the supervision of a parent or legal guardian. Locks Luxury grants you a limited, non-transferable license to use the website for purchasing products in accordance with these Terms.

Use of this site for commercial purposes or on behalf of third parties is prohibited unless prior written permission is granted. Any misuse of the site will result in termination of your access without notice.

All product information, images, and content are provided for informational purposes only. While we strive for accuracy, actual product packaging or appearance may slightly differ due to photography or supplier variations.

Some features of the website may require account registration or subscription. You agree to provide accurate, updated information and maintain the confidentiality of your login credentials. You are solely responsible for all activity under your account, and in case of unauthorized access, you must notify us immediately. Locks Luxury will not be held liable for any losses resulting from misuse of your account.


USER SUBMISSIONS

Any content you submit to us—such as reviews, comments, questions, or suggestions (“Submissions”)—becomes the property of Locks Luxury. Submissions are non-returnable, and by providing them, you grant us the right to use your name/username in connection with such content.

You agree not to provide false information or impersonate another person when making submissions. Locks Luxury reserves the right (but not the obligation) to edit, remove, or refuse Submissions at its discretion.


ORDER ACCEPTANCE AND PRICING

Locks Luxury may refuse or cancel any order at its sole discretion, including cases where payment or customer verification is not completed. In some cases, we may request additional information (such as phone number, address, or identity verification) before confirming your order. Failure to provide requested details within two (2) days may result in automatic cancellation.

We make every effort to ensure accurate pricing and